Understand your maintenance performance potential.
Frequently, the starting point of a maintenance improvement journey is to obtain a clear understanding of the level of maintenance management maturity and performance that currently exists. Maintenance maturity assessments, when repeated using a consistent framework, also are valuable in tracking improvements and progress towards your desired goal.
How we can support you
We have developed a comprehensive maintenance maturity assessment methodology, and have applied it to over 80 different organisations. The methodology assesses maintenance practices along five main dimensions:
- Organisation structure,
- People and skills,
- Management processes, and
The underlying philosophy behind the approach is that these five dimensions are the ‘levers of change’ – the aspects of maintenance that management can modify to bring about improvement in maintenance performance. These five dimensions are then further broken down into 300 individual assessment elements in 24 sub-areas that are assessed individually, and grouped appropriately, to provide an overall assessment.
Scores are assigned to each of these assessment elements using information typically obtained from the following sources:
- Interviews with a wide range of personnel within the maintenance organisation, including any applicable contractors.
- Interviews with supply and production representatives to understand the interfaces and interactions between each of these departments and the maintenance organisation.
- Observation of tasks being performed, e.g. extraction of data from a CMMS
- Attendance and observation of the conduct of various daily, weekly and monthly meetings.
- Examination of documentation used and generated by the organisation including, but limited to:
- Policy documents
- Strategy documents
- Plans – short and long term
- Procedures and instructions
- Organisation chart
- Position descriptions
- Regular weekly and monthly reports
- Shutdown plans and reports
- Other reports
Related case studies
Strategic asset management for City West Water
We assisted City West Water to develop their initial Strategic Asset Managment Plan, and align with the Asset Management Accountability Framework.
Capital risk based budgeting for City West Water
We assisted City West Water to demonstrate the financial risk associated with asset condition and pending asset failure, giving them a clear 5-year plan.
Ready to begin your journey towards improved maintenance?
We can support you in improving your maintenance practices. To find out more about our capabilities with regards to maintenance management, feel free to view the case studies above, or contact us for an obligation-free discussion.
Our maintenance management training courses
Do you need to expand the maintenance management capabilities of your team? Our training courses are run throughout Australia and online, and offer a comprehensive, practical overview of maintenance best practices.
Our maintenance management articles
What is the 5 whys technique?
The 5 Whys technique offers a simple, effective way to uncover the root of an issue. It is best used in troubleshooting and quality-improvement initiatives.
What does a maintenance supervisor do?
Every company has a different idea of what a mechanical supervisor is responsible for, but there is still a core focus that should apply to anyone in the role.
5 quick tips for an effective CMMS
Your computerised maintenance management system may be the right fit for your organisation, but it can only be as good as your end users and their training.
Getting the most value from your CMMS
There is no perfect off-the-shelf CMMS. Let’s discuss how you can tailor your business processes to match your information system workflow, and vice versa.
Are your KPIs supporting your processes, or just measuring…
Usually KPIs focus on the outcomes of our processes, but if we aim to manage processes for more predictive outcomes, we need to develop KPIs that support them.