Defect Elimination | ONLINE

    This is a Online Facilitated Course run by one of Assetivity's World Class Trainers. Classes will run over multiple three-hour live, facilitated virtual sessions.


About this Training Course

Assetivity offers this training course as a basic skills course in identifying and eliminating defects that result in poor equipment reliability performance. Participants will gain an understanding of:

  • How to select potential candidate projects for defect elimination
  • How to apply simple problem solving techniques, such as "5 Why's" and others, to analyse and eliminate causes of reliability defects
  • How to ensure that reliability improvements "stick" and lead to sustainable improvement


Who Should Attend

Anyone involved in identifiying and solving equipment reliability problems, this could include:

  • Operating staff, including plant operators, operations supervisors and managers
  • Engineering staff, including reliability and maintenance engineers
  • Maintenance staff, including maintainers, planners, supervisors, and managers
  • Business improvement staff


Training Course Duration

This course consists of 2 x 3 hour live sessions with facilitator, held on the same day at 0930 to 1230 (AEST) and 1400 to 1700 (AEST). Please click here to view the dates this course is currently scheduled to run. 



This course leverages off Assetivity's extensive experience in reliability improvements in a wide variety of industries, including mining, mineral processing, oil and gas, utilities, manufacturing, transport and defence. 


Learning Objectives

By the end of this course, delegates should (as a minimum) be able to:

  • Describe the benefits that a defect elimination process can bring to their business
  • Apply Pareto Analysis to identify chronic issues that are potential candidates for defect elimination opportunities
  • Apply business rules to identify significant one-off issues that are potential candidates for defect elimination opportunities
  • Contribute to Defect Elimination activities, including:
    • Collecting data
    • Analysing root causes of defects using "5 Whys" and other simple techniques
    • Developing and evaliuating alternative solutions
    • Measuring the success of selected solutions in eliminating defects



This course is not formally assessed, though participants undertake case studies and exercises to ensure their new knowledge transfers into practical skills and the confidence to apply them in the workplace.


Training Course Content

Importance of Failure Elimination

  • The Journey to Operational Excellence

Why most Traditional Problem Solving Approaches Fail

  • Stopping too soon
  • The "Blame Game"
  • The "Root Cause Myth"
  • Storytelling

The Defect Elimination Process

  • Overview

Step One – Identify Unwanted Events

  • Which problems to investigate – significant and chronic events

Step Two – Assessing Unwanted Events and Selecting Events for Analysis

  • Sample guidelines for selecting events
  • Identifying unwanted events
  • Preserving and collecting data

Step Three – Analysing Unwanted Events

  • Methods for performing RCA
  • Cause-Effect principles
  • Types of causes
  • Ishikawa (Fishbone) diagrams
  • "5 Why's" analysis
  • Cause-Effect diagrams
  • Selecting solutions
  • Exercise – Ishikawa diagram and "5 Why's" analysis

Step Four – Decide and Act

  • Implementing outcomes

Step Five – Assess and Improve

  • Measuring performance 


Training Course Cost

 $850 (ex GST) per person.  Early Bird Discount = $85.

 Discounts apply for multiple attendees from the same organisation. Contact us to obtain a price quotation.


Training Course Dates and Registration 

  • This course can be run in-house for your organisation at a time and location that suits you. This email address is being protected from spambots. You need JavaScript enabled to view it. to discuss this further and obtain a price quotation.



Upcoming Training Courses

Monday, 28 Jun 2021
Location: Perth

Monday, 28 Jun 2021 - Friday, 2 Jul 2021
Location: Perth

Tuesday, 29 Jun 2021 - Wednesday, 30 Jun 2021
Location: Perth

Thursday, 1 Jul 2021
Location: Perth

Friday, 2 Jul 2021
Location: Perth

Monday, 19 Jul 2021 - Friday, 23 Jul 2021
Location: Brisbane

Monday, 2 Aug 2021 - Friday, 6 Aug 2021
Location: Brisbane