Break the cycle of reactive maintenance.

We offer this training course as a basic skills course in identifying and eliminating defects that result in poor equipment reliability performance. Participants will gain an understanding of:

  • How to select potential candidate projects for defect elimination
  • How to apply simple problem solving techniques, such as “5 whys” and others, to analyse and eliminate causes of reliability defects
  • How to ensure that reliability improvements “stick” and lead to sustainable improvement

Key outcomes

By the end of this course, you will (at a minimum) be able to:

  • Describe the benefits that a defect elimination process can bring to their business
  • Apply Pareto Analysis to identify chronic issues that are potential candidates for defect elimination opportunities
  • Apply business rules to identify significant one-off issues that are potential candidates for defect elimination opportunities
  • Contribute to Defect Elimination activities, including:
    • Collecting data
    • Analysing root causes of defects using “5 whys” and other simple techniques
    • Developing and evaluating alternative solutions
    • Measuring the success of selected solutions in eliminating defects

Course outline

  • The Journey to Operational Excellence
  • Stopping too soon
  • The “Blame Game”
  • The “Root Cause Myth”
  • Storytelling
  • Overview
  • Which problems to investigate – significant and chronic events
  • Sample guidelines for selecting events
  • Identifying unwanted events
  • Preserving and collecting data
  • Methods for performing RCA
  • Cause-Effect principles
  • Types of causes
  • Ishikawa (Fishbone) diagrams
  • “5 Why’s” analysis
  • Cause-Effect diagrams
  • Selecting solutions
  • Exercise – Ishikawa diagram and “5 whys” analysis
  • Implementing outcomes
  • Measuring performance

Defect Elimination

  • In-house, Online
  • From $ excl. GST
  • Face to face duration: 8 hours

No public dates are currently scheduled for this course. Please contact us if you would like to discuss in-house or online training for your organisation.

Receive up to 20% off.

Group discounts are available for all courses. Receive 10% off when booking at least 2 attendees, or 20% off when booking at least 4 attendees.

Discounts applied in cart. Group discount not applied when coupons are in use.

Who should attend?

Anyone involved in identifiying and solving equipment reliability problems, this could include:

  • Operating staff, including plant operators, operations supervisors and managers
  • Engineering staff, including reliability and maintenance engineers
  • Maintenance staff, including maintainers, planners, supervisors, and managers
  • Business improvement staff

Accreditation and assessment

This course leverages off Assetivity’s extensive experience in reliability improvements in a wide variety of industries, including mining, mineral processing, oil and gas, utilities, manufacturing, transport and defence.

This course is not formally assessed, though participants undertake case studies and exercises to ensure their new knowledge transfers into practical skills and the confidence to apply them in the workplace.

Customise this course to match your training needs.

We realise that your challenges may be unique, so we welcome enquiries regarding customising or expanding any of our courses to meet your specific training needs. An obligation-free discussion with one of our expert consultants is a great place to start.