September 19, 2019, 10:38 pm

Defect Elimination

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About this Training Course

Assetivity offers this training course as a basic skills course in identifying and eliminating defects that result in poor equipment reliability performance. Participants will gain an understanding of:

  • How to select potential candidate projects for defect elimination
  • How to apply simple problem solving techniques, such as "5 Why's" and others, to analyse and eliminate causes of reliability defects
  • How to ensure that reliability improvements "stick" and lead to sustainable improvement


Who Should Attend

Anyone involved in identifiying and solving equipment reliability problems, this could include:

  • Operating staff, including plant operators, operations supervisors and managers
  • Engineering staff, including reliability and maintenance engineers
  • Maintenance staff, including maintainers, planners, supervisors, and managers
  • Business improvement staff


Training Course Duration

1 Day



This course leverages off Assetivity's extensive experience in reliability improvements in a wide variety of industries, including mining, mineral processing, oil and gas, utilities, manufacturing, transport and defence. 


Learning Objectives

By the end of this course, delegates should (as a minimum) be able to:

  • Describe the benefits that a defect elimination process can bring to their business
  • Apply Pareto Analysis to identify chronic issues that are potential candidates for defect elimination opportunities
  • Apply business rules to identify significant one-off issues that are potential candidates for defect elimination opportunities
  • Contribute to Defect Elimination activities, including:
    • Collecting data
    • Analysing root causes of defects using "5 Whys" and other simple techniques
    • Developing and evaliuating alternative solutions
    • Measuring the success of selected solutions in eliminating defects



This course is not formally assessed, though participants undertake case studies and exercises to ensure their new knowledge transfers into practical skills and the confidence to apply them in the workplace.


Training Course Content

Importance of Failure Elimination

  • The Journey to Operational Excellence

Why most Traditional Problem Solving Approaches Fail

  • Stopping too soon
  • The "Blame Game"
  • The "Root Cause Myth"
  • Storytelling

The Defect Elimination Process

  • Overview

Step One – Identify Unwanted Events

  • Which problems to investigate – significant and chronic events

Step Two – Assessing Unwanted Events and Selecting Events for Analysis

  • Sample guidelines for selecting events
  • Identifying unwanted events
  • Preserving and collecting data

Step Three – Analysing Unwanted Events

  • Methods for performing RCA
  • Cause-Effect principles
  • Types of causes
  • Ishikawa (Fishbone) diagrams
  • "5 Why's" analysis
  • Cause-Effect diagrams
  • Selecting solutions
  • Exercise – Ishikawa diagram and "5 Why's" analysis

Step Four – Decide and Act

  • Implementing outcomes

Step Five – Assess and Improve

  • Measuring performance 


Training Course Cost

$750 (ex GST) per person.  

Early Bird Discount = $75

Discounts apply for multiple attendees from the same organisation:

2-3 attendees = $675 per person

4+ attendees = $600 per person


Training Registration

  • Click here to view the dates and locations when this course is currently scheduled to run.
  • This course can be run in-house for your organisation at a time and location that suits you. This email address is being protected from spambots. You need JavaScript enabled to view it. to discuss this further and obtain a price quotation.
  • Register Now button

Upcoming Training Courses

Monday, 23 Sep 2019 - Friday, 27 Sep 2019
Location: Brisbane

Tuesday, 8 Oct 2019
Location: Brisbane

Wednesday, 9 Oct 2019 - Thursday, 10 Oct 2019
Location: Brisbane

Friday, 11 Oct 2019
Location: Brisbane

Monday, 14 Oct 2019 - Tuesday, 15 Oct 2019
Location: Perth

Wednesday, 16 Oct 2019
Location: Perth

Thursday, 17 Oct 2019
Location: Perth
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